Shipping policy
SHIPPING POLICY & RETURNS
PAYMENT POLICY
Rireel Store accepts MTN Mobile Money, Vodafone Cash, Airtel Tigo Money and MasterCard, Visa, American Express, and Discover where it may be available.
RETURN POLICY
Domestic Return Policy
All purchased products on rireelstore.com may be returned within 30 days of the original purchase for a full refund after all conditions are met.
International Return Policy
We want you to be happy, there we are giving a 30 days return policy, which means you have 30 days after receiving your item to request a return.
After the carrier receives your item, it can take up to two weeks for us to receive and process your return. We typically process returns within 3-5 business days after the carrier delivers the item to our Returns Center. When we complete processing your return, we issue a refund to the selected payment method.
CONDITIONS FOR A REFUND:
To be eligible for a return, the item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
If all these conditions are met, you will be refunded. No questions asked.
For any questions and/or concerns regarding our products,
Please Contact Us directly on:
Email: info@rireelstore.com or rireelstore@gmail.com
Call us directly: +233 245999464
What’s app: +233 206688824
DELIVERY & SHIPPING POLICY
Any purchase made after 12 p.m. GMT on a business day with "Overnight" shipping will be processed and sent the next day.
All orders are processed within 3-5 business days. When there is a high volume of orders, shipments may be delayed by a few days.
International Orders do not include taxes or duties. Fees will be due upon receipt
Free Delivery Policy
Our Free Delivery comes with some Terms and Conditions explained below;
- Domestic orders within Accra: Orders from GHC 1,500 will receive Free delivery of items (Dispatch Rider, Uber Package or Bolt Package).
- Domestic Orders Outside Accra: Orders from GHC 1,500 will receive Free delivery of items through DHL, VIP or STC
International orders, we work with DHL, UPS and FED EX Deliveries on all orders. We will bear 40% of the shipping cost of all items. We don’t want you to spend so much money on shipping cost.
Kindly Note:
These discount offers are covered by our main Terms and Conditions.
We reserve the right to end and resume above offers at anytime.
Kindly Contact us to discuss options that suit you:
Call: +233 245999464
Whats app: +233 206688824
Email: rireelstore@gmail.com